INFORMATION SYSTEMS - Little Rock

INFORMATION SYSTEMS BUSINESS ANALYST
Agency:arkansas Department of Health Date Posted:04/23/2012 Posting Expires:05/07/2012 Summary
The Information Systems Business Analyst is responsible for monitoring agency/institution automated computer systems and coordinating the development and implementation of new or revised applications with users and data processing providers. This position is governed by state and federal laws and agency/institution policy.
Typical Functions
Supervises professional and administrative support staff by interviewing and recommending for hire, making work assignments, training, and evaluating the performance of incumbents. Coordinates the development and implementation of systems and programs, gathers data from users, reviews system changes, policies, and procedures to define system needs, and prepares and analyzes test data and on-line programs. Provides training on terminal usage and procedures to users, notifies users of production problems and changes, and generates special reports as required. Maintains and monitors data processing operations by scheduling jobs, keying transactions, validating system output, and recommending changes. Provides technical assistance to users and vendors on hardware and software problems and evaluates and recommends new software and hardware. Assists data processing staff and users by explaining file access and utilization, programming, and problem resolution. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of supervisory practices and procedures. Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of data processing principles and objectives. Ability to discern necessary support actions/input and to write detailed actions and procedures for non-technical personnel. Ability to understand relevant detail from oral information and make formal presentations and explain technical terms and information. Ability to analyze computer system problems or errors and devise corrective measures. Ability to plan, organize, and oversee the work of subordinates.
Minimum Education and/or Experience
The formal education equivalent of a bachelor's degree in computer science or mathematics; plus four years of experience in data process or computer operations, including one year in a leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
The Information System Business Analyst will coordinate meaningful use for the Department, including but not limited to:


Reviewing and supporting HL7 interfaces for Immunizations, Electronic Lab Results, Syndromic Surveillance


Creating, supporting and troubleshooting interfaces with Rhapsody software


Responsible for on-boarding, testing and validating public health requirements for Meaningful Use


Collaborating with other state agencies to ensure seamless support of Meaningful Use objectives


Maintain the Meaningful Use web site


Creating and updating the agency's meaningful use policy


Educating the agency's staff on Meaningful Use


This position will also be responsible for participating on cross-functional teams with other state agencies, national organizations and federal programs.


General duties include but are not limited to:


Managing and leading projects such as software/hardware upgrades, in-house application development, etc


Assisting with RFP and Grant writing


Assisting with long term and short term project planning


Assisting executive level management with project prioritization


Serving as a technical liaison for internal customers and their external technology vendors


Prioritizing and implementing improvements to current processes for internal customers


Providing assistance with workflow analysis and the creation of supporting documents


Providing technical and training support to health care providers on the immunization registry.


Certificates, Licenses, Registrations
Agency Specific Information
This Position will close at 11:59 pm on the closing date listed.


Hiring Official-Jerry Pack


This office only accepts applications, resumes and relevant transcripts to determine minimum qualifications. Applicants should present other documents to the hiring official upon interview, if applicable.


If you are a Veteran, Disable Veteran or a Surviving Spouse of a Deceased Veteran and remains unmarried at the time you are seeking preference and you are a citizen and resident of this state you shall be entitled to employment preference in a position over other applicants after meeting substantially equal qualifications.

Please submit the DD-214 and other official documentation to the address below.

THE ARKANSAS DEPARTMENT OF HEALTH DOES NOT ACCEPT ELECTRONIC MEDIA OF ANY FORM, (CDs, flash drives, memory sticks, tapes, etc.) WITH STATE EMPLOYMENT APPLICATIONS.


All Applicants must submit complete and accurate information and complete the application form according to instructions. List all prior work experience, including military service, beginning with your most recent employment. Applicants are encouraged to attach an original written resume to supplement their application or a paper addendum for additional work history section of the application. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.


When submitting your State Application, you may refer to your resume for the Employment History if your resume includes all the information requested in the Employment History section of the state application (month and year employment began and ended, weekly hours worked, etc.).


Please complete the Work History section of the application, even if you are including a resume. Incomplete applications will NOT be processed.


All ADH applicants must complete a drug screen and background check if applicable.


Human Resources Office- Recruitment Section

4815 W Markham St., Slot 26

Little Rock, AR

Office Hours: 8:00 a.m. to 4:30 p.m. Monday thru Friday

Fax No.



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